Skip to content


 

 

 

Knowledgebase
Giantess City Help Desk > Help Desk > Knowledgebase

Ask a question:

Loading knowledgebase suggestions...

Why are my private messages sitting in the outbox but not in the sent folder?

Solution

When you send a private message to someone, it takes time for the receiver of the message to see the alert, open the message and read it. 

While you are waiting for the receiver of your Private Message to read it, it will continue to show in your outbox. Once the receiving party reads the message it will automatically move to your "Sent" folder, indicating to you that the message you sent was opened and viewed. 

 
Was this article helpful? yes / no
Article details
Article ID: 3
Category: Knowledgebase
Date added: 2020-08-13 14:23:36
Views: 333
Rating (Votes): Article rated 3.8/5.0 (10)

 
« Go back

 
Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid