Help Desk - Knowledgebase

Knowledgebase

Giantess City Help Desk > Help Desk > Knowledgebase

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

» Articles in this category:

How do I change my password?

If you are already logged into the system and want to change your password: Navigate to the User Control Panel (UCP) at the top right corner of the header of the site. Click on the Profile T...

My IP has been marked as spammer but that was not me!

From time to time, Forum users receive a message telling them that their IP Address has been blocked for spamming, even though they did not spam the forum themselves. This is because we run an IP bla...

Why are my private messages sitting in the outbox but not in the sent folder?

When you send a private message to someone, it takes time for the receiver of the message to see the alert, open the message and read it. While you are waiting for the receiver of your Private ...

I need immediate help and cannot wait

If you have a problem that needs immediate attention and can't wait to be answered through the helpdesk, you can get a hold of the site webmaster by going through the following Discord link: https://...

Account has not activated or activation email not received

If you have time to wait, open a support ticket requesting manual activation of your account. If you do NOT want to wait post a message in the #support channel of our Discord Server requesting ...